FAQs

Is there a warranty on my purchase?

We take pride in the lasting durability and high quality of our products, and to underscore our commitment to customer satisfaction, we proudly offer a lifetime warranty against manufacturer's defects on all of our product offerings.

For more information, please visit our Lifetime Warranty section.

I just placed an order, when will it ship?

Our warehouse team works around the clock preparing and shipping out orders, which means we typically ship out orders same day or next day, depending on the time of day the order was placed. Shipping times are 1-5 business days for US orders, and 3-7 business days for international orders.

Tracking numbers will be updated as soon as your order has shipped. If you did not receive an email with your order confirmation or tracking number, please email us at support@senkenknives.com.

I am not in love with my order, can it be returned? What if there is an issue?

We offer 30-Day Returns & Exchanges on all of our products (with a few exceptions).

In the rare circumstance that you product arrives damaged, we will help you replace it as quickly as possible.

For more information, please visit our Returns & Exchanges section.

I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email at support@senkenknives.com and we will be happy to assist you in any way we can.